If content is king, collaboration is queen.

Archive for January, 2009


I’ve been meaning to get around to writing this meme post for some time. Thanks to Kat and Bruce for tagging me with this dubious honour.

So, here goes:

1. I once won first prize in a roller dance competition by performing a freestyle arrangement to the theme tune of Paddington Bear.

2. I have advertised alpaca shawls on local Bolivian TV.

3. I was one grade away from fulfilling the requirements of a place offered to me at Mansfield College, Oxford. Given the choice to retake, I chose instead to stick to my plan of taking a year out and traveling the world. I sometimes regret that decision, but mostly I don’t.

4. I was selected to try out for the UK Women’s Waterpolo Team… but didn’t make it in.

5. I fear that the things I do are not quite good enough (especially this sentence, which on the first go was very poorly constructed – see below).

6. I have eaten cow brains.

7. I have had a gun held against my head.

To continue this meme I call upon Julia Gilbert, Chris Unitt, Jaki Booth, D’Log (for he is a man of mystery), dp (as before), Karen Strunks and Fiona Handscomb.

“Everyone just Googles”

Jan 22, 2009 Author: Joanna | Filed under: blogging, newsroom, Uncategorized

This is a quote taken from a conversation I had with a lawyer about her consumption of news:

“The problem is you people in the media are stuck in your own little world and forget that we’re also quite busy in our own little world and we don’t have time to keep up with what you’re doing.
“We don’t want to have to understand your RSS feeds, we just want to get the information that we need as quickly and easily as possible.
“Handing over 50p and getting that information printed on paper is an easy transaction. It makes sense.
“Fiddling around trying to understand and set up an RSS reader doesn’t.
“When it comes to information online the quickest way is to Google for it. Everyone just Googles.
“Then, if you find a useful easy-to-use site in the Google search results, that’s the site you’ll go back to.”

So it’s 2009 and the search for a sustainable online newspaper business continues.

Even Google hasn’t quite worked out how traditional newspapers safely navigate past the Rusbridger Cross to emerge as businesses that generates most of their revenue from online operations.

The problem: print commands much higher premiums for advertising then the web does.

In order to compensate for that, web businesses either need to significantly scale up output, or significantly cut back on costs.

Currently one common solution espoused by those immersed in online business is to find someone else to worry about most of the costs for you.

The thinking is thus: the web is already awash with stories produced by other news orgainsations and these can be used as a free resource.

With a bit of repurposing and organising by a small team of copy editors, stories can be presented as an entirely new, high-volume, comprehensive news service.

It’s a smart model – one that could also disrupt the many news aggregation subscription services that exist.

You could also argue that, by combining stories from many sources, better organising them or by integrating social media, these news businesses are occupying a space that could/should have been filled by newspapers a long time ago.

But I still can’t see how their businesses can be sustainable in the long term. By relying on the mainstream media to produce their information in the first place,  they are tying themselves into the very business model they claim to be replacing.

If the mainstream media fails, these new businesses fail with it.

Mainstream media provides a volume of news online that is yet to have an equivalent.

I know it’s not a popular argument to make, but I’m afraid no other online content (as it currently stands) will cut it as a replacement. (If you don’t believe me, ask Eric Schmidt.)

Think about it: how many websites would you have to trawl through a day to find as many celebrity gossip stories as you would get from the combined feeds of The Sun, The Daily Star and The Mirror?

More scarily, how many websites would you have to trawl through a day to find an equivalent volume of quality business news that you get from The Financial Times feed?

An alternative theory is that the news industry needs to learn from the music industry and to replicate  iTunes or create some other form of paid-for model.

I’m not so sure that works either.

I agree that there is much we can learn from the music industry (that lawsuits and protectionist attitudes won’t save you – for example),  but I think there are also very distinct differences.

For example, when consumers download music off the internet for free, they pretty much know they are doing it illegally. The large record companies are not putting out their content for free on their own websites and there is no official Google Music.

We also do not have a market where consumers understand they have to invest in electronic devices for the purpose of accessing print content. This, in my opinion, is why the Amazon Kindle is unlikely to be the answer to the newspaper industry’s woes.

Perhaps a more fruitful investigation would be into developing paid-for products and services that reuse content or closely ally to the media brand.

This really is not thought out as well as I’d like, but it seems important so here goes:

In search of the sustainable business model for online journalism it seems to me that there are two areas that are key:

1. Well-organised data

News is information, information is data. The better the structures you have in place to organise and classify that data, the more likely you will be able to sell what you have as a unique service. You also have a better ability to repurpose, reinvent and diversify what you do for the changing needs of clients/customers.

2. A loyal network

In journalism you are nothing if you don’t have a community backing you. Newspapers need readers, sites need users. Online is no different, you may have the scale, but you also need some form of loyalty and personal buy in to what you do. These are the people who are of interest to sponsors/advertisers and they also might save you if times get tough.

How Created in Birmingham taught me about blogging

Jan 11, 2009 Author: Joanna | Filed under: Uncategorized

If you follow my Twitterstream, you won’t have avoided being pestered to vote for Created in Birmingham for Best UK Blog in the Weblog Awards.

I am careful about partisanship on most topics, but this is one I am happy to put on my campaigning hat for and I want to use this post to explain why.

I came across CiB in 2007 when I was working as Media & Marketing Editor for the Post. I was tipped off about it by someone at Advantage West Midlands who happened to know then-author Pete Ashton.

At first, I think my reaction was pretty typical of journalists: I saw it as a two-bit, amateurish attempt at keeping tabs on the local creative community. Sweet and cuddly, but not REAL news. No threat there.

Except, that wasn’t exactly true. What I quickly came to realise was that CiB is  a unique resource for those in the creative sector.

Pete’s commitment to post at least once a day and the honest style in which posts were written (conversational, links out, making it clear where information came from) was the recipe for its success. It wasn’t long before it was a recognised name within the creative circles in the city.

It bought together the creative community in a way that traditional newspaper articles could not quite do. What was posted was not restricted by page space, nor limited by when it could be published AND it gave people a place to talk, connect and debate.

As CiB increasingly became a resource for my story ideas, I realised there was something in this blog lark that meant it had the potential to be genuine competition to “traditional” media.

Determined to understand more I pestered Pete to meet me (not something he was initially that keen to do – me being “evil mainstream media”). When we eventually did meet we started to realise there was quite a crossover in the work of CiB and my job as Media & Marketing Editor.

It was fantastic to go through that process . Pete started questioning how much of what the blog did was “journalism” and I started looking at the ways in which my work could better engage with a community and how the online news model would work as a business.

It was Pete that suggested I started this blog as a way of experimenting with a more “two-way” type of writing.

There is no doubt that has changed eveything.

My personal experience of blogging set me on a road that challenged all my beliefs about journalism and media. It introduced me to new online tools and helped me develop a new network of interesting sources, contacts and friends.

It has changed the way I think about my industry, about the businesses that form it and the organisations that claim to support it. It has also irrevocably changed my hopes and plans for a career in journalism.

Pete has now left CiB, but his good work has been continued by Chris Unitt and, I’m sure, will be by new author Kate Spragg. It is still a fantastic case study to use when looking at how blogs can impact on traditional media.

So please vote CiB, it helped this print journalist learn more that I can tell you.

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About

I am The Guardian's Digital Development Editor.

I am an advocate of using social media and other online communication tools to better understand, collaborate with and serve those who we reach with our journalism.

The views expressed in this blog are my own and do not necessarily reflect the views of my employers.

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What others have said

"That most enterprising of newspaper bloggers..."
Roy Greenslade

"She thinks in the new way: open, networked, relying on and trusting the gift economy and respecting her readers and what they know..."
Jeff Jarvis

"A wise and forward-thinking journo ninja"
Glyn Mottershead

"Self-regarding, self-referential and self-indulgent..."
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